Concentric eBusiness :: Website Content Management Module

Despatch Function

View despatch queues by status. Generate and print labels, Despatch Notes as email and pdf files.

Customer Relationship (CRM)

Inbound/Outbound call Management, monitor calling patterns and effectiveness of sales staff

Sage Integration

Transaction data transmitted seamlessly to accounting system as Sales and Purchase Orders or Invoices

develop relationshipsAn integrated Customer and Supplier Relationship Manager, allowing you to generate calls, text messages, faxes, letters and emails.
business intelligenceYour business priorities are embedded into the system and used to present relevant information to all users.
real-time reportingStandard and customisable reports which provide routine and analytical snapshots of your business.

link into accountsTransaction data transmitted seamlessly to accounting system as Sales/Purchase Orders or Invoices
process managementWeb portal which enables on/off-site call centre, order processing, credit control and product despatch functions
document generationDocuments created as pdf and email. Email despatched real-time, pdfs queued for printing at any remote location.

Concentric e-Business Sales Centre Module

Detailed Sales Management

Customer Invoicing and Credit Control

link into accountssodales ut, porttitor id, tortor. Nam vulputate.
Invoices sent as email or pdfsodales ut, porttitor id, tortor. Nam vulputate.
call center outsourcesodales ut, porttitor id, tortor. Nam vulputate.
Online and Off-line payment managementsodales ut, porttitor id, tortor. Nam vulputate.

Real-time Customer Reporting

Interactive websitesodales ut, porttitor id, tortor. Nam vulputate.
Multi Level category definitionsodales ut, porttitor id, tortor. Nam vulputate.
Context based product descriptionsodales ut, porttitor id, tortor. Nam vulputate.